New Hope Manor has developed a Compliance Program with Policies and Procedures and a Code of Conduct to set forth the standards and ensure compliance with applicable legal requirements including OMIG (Office of the Medicaid Inspector General) and OASAS (Office of Addiction Services and Support.) The Compliance Program describes expectations for New Hope Manor employees, contractors, and volunteers, and provides guidance for addressing compliance issues that may arise in the daily course of business. It is the purpose of this Program to detect and prevent fraud, waste, and abuse in the Medicaid program as well as organize resources to address compliance issues as quickly and efficiently as possible, and to impose systemic checks and balances to prevent future recurrence of such issues. All New Hope Manor personnel are responsible for acting consistently with the Medicaid Compliance Program Policies and Procedures and Code of Conduct.
ELEMENT 1: Written Policies, Procedures, and Standards of Conduct
ELEMENT 2: Compliance Officer and Compliance Committee
ELEMENT 3: Compliance Program Training and Education
ELEMENT 4: Lines of Communication
ELEMENT 5: Disciplinary Standards
ELEMENT 6: Auditing and Monitoring
ELEMENT 7: Responding to Compliance Issues
The New Hope Manor Compliance Officer is Christine Innaco.
The Compliance Officer can be reached directly at: firstname.lastname@example.org (845) 557-8353.
For anonymous compliance reporting, please submit your message directly on this page. If you do not include your name or email address, this message will be sent anonymously to our Compliance Officer.
However, if you would like a response to your message or do not wish to report anonymously, you may indicate your name and email address on the form.
All reports are thoroughly investigated.